Privacy Policy

Last updated: October 10, 2025

PuraVida Foods, Inc. (“PuraVida,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights.

1. Information We Collect

We collect limited personal information, such as:

  • Contact details (like name, email address, phone number, company, or job title) if you provide them through our website forms, newsletter sign-ups, or other communications.
  • Order information (billing address, shipping address, order history, and payment details processed securely by our payment provider).
  • Website and technical data (like IP address, browser type, device information, and cookies/analytics data) to help us understand how our website is used and improve performance.

We do not knowingly collect personal information from children under 13, and our website is not directed to them.

2. How We Use Your Information

We use personal information to:

  • Fulfill and deliver orders.
  • Respond to inquiries and communicate with you.
  • Provide updates, newsletters, or information you request.
  • Improve our website and services.
  • Comply with legal obligations.

We do not sell personal information. We may share it with service providers (such as payment processors, shipping carriers, hosting, analytics, or email platforms) under confidentiality agreements.

3. Data Transfers

As we operate in both Canada and the United States, your information may be stored or processed in either country (or other jurisdictions where our service providers operate). By using our website, you consent to these transfers.

4. Your Rights

Depending on where you live, you may have rights to:

  • Access the personal information we hold about you.
  • Correct or update your information.
  • Request deletion of your information.
  • Opt out of the sharing of your information for targeted advertising (for California residents).

To exercise these rights, contact us at privacy@puravida-foods.com.

5. Cookies & Tracking

We use cookies and analytics tools to track website usage and improve performance. You can control cookies through your browser settings.

6. Data Retention & Security

We retain your information only as long as necessary for the purposes described above, and then securely delete it. Payment card information is processed directly by our payment provider and not stored by us.

We use safeguards to protect your data, but no system is completely secure.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Please check this page for the latest version.

8. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

PuraVida Foods, Inc.

Email: privacy@puravida-foods.com